Overview
At SwarnApp, we are committed to providing high-quality software solutions for jewelry businesses & Jewellery professionals. We value your satisfaction and aim to ensure that our services meet your expectations. This Return and Refund Policy outlines the terms under which returns and refunds are processed for purchases made through our website.
Software Subscription and Services
1.Software Plan
SwarnApp offers various software plans for our jewelry software. Each plan includes a set of features and services designed to cater to different business needs.
2. Trial Period
We offer a 7 day trial period for new users to evaluate our software. During this period, you can explore all the features of the selected subscription plan.
Return and Refund Policy
1. Refund Eligibility
- Software Purchased: If you have purchased an Our any software plan and wish to cancel, you may be eligible for a prorated refund if you cancel within the first 15 days of the plan purchased period. After 30 days, no refunds will be issued.
3. Requesting a Refund
To request a refund, please contact our customer support team at info@swarnapp.com with your account details and reason for the request. Our team will review your request and respond within 2-4 business days.
Policy Changes
Swarnapp reserves the right to modify or update this Return and Refund Policy at any time without prior notice. Changes to this policy will be effective immediately upon being posted on our website. It is your responsibility to review this policy periodically for any updates.
Contact Us
If you have any questions or need further assistance regarding our Return and Refund Policy, please feel free to contact us:
- Email: Info@swarnapp.com
- Phone: +91 – 9096208118
- Address: 401, Prajyoti Court, opp. Sahyadri Lawn, Omkar Nagar, Nagpur, Maharashtra 440027
Thank you for choosing SwarnApp. We appreciate your business and strive to provide you with the best possible service.