Welcome to Swarnapp, your premier provider of jewelry software solutions. As a Software as a Service (SaaS) company, our products are delivered digitally. Please review our shipping policy below to understand how we deliver our services:

Digital Delivery

  1. Instant Access
    • Upon successful subscription or purchase, you will receive immediate access to our software through your Swarnapp account. There is no physical shipping involved, ensuring you can start using our software right away.
  2. Email Confirmation
    • After your purchase is complete, you will receive a confirmation email containing your login details, download instructions (if applicable), and other necessary information to access and use our software.

No Physical Shipping

As our offerings are entirely digital, there are no shipping fees, delivery times, or physical goods involved. All software features, updates, and support are provided online through our secure platform.

Software Updates

  1. Automatic Updates
    • All software updates and new features are automatically delivered to your account. You will be notified of major updates via email or through in-app notifications.
  2. Manual Downloads
    • If any updates require manual download, instructions will be provided to ensure a smooth transition to the latest version.

Support

  1. Online Support
    • Our support team is available to assist you with any issues or questions regarding our software. You can reach us via email, live chat, or our support portal.
  2. Response Time
    • We strive to respond to all support inquiries within 24 hours on business days.

Policy Changes

Swarnapp reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes to this policy will be effective immediately upon being posted on our website. It is your responsibility to review this policy periodically for any updates.

If you have any questions regarding our shipping policy or need assistance, please contact our support team at info@swarnapp.com.

Thank you for choosing Swarnapp for your jewelry software needs!