Last updated: September 08, 2025

SwarnApp (“we”, “our”, or “us”) operates the SwarnApp Software and Mobile Application (collectively referred to as the “Service”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

🔍 1. Information We Collect

1.1 Personal Information You Provide

When you use our Service, we may collect personal information such as:

  • Name

  • Email Address

  • Phone Number

  • Any other information you provide when contacting us or registering an account in the app.

1.2 Automatically Collected Data

We automatically collect non-personal technical data to improve the Service, including:

  • Device information (model, OS version)

  • IP Address

  • App usage analytics (feature usage, crash reports)

  • Log data (timestamp, interactions)

🛠️ 2. How We Use Your Information

We use your data to:

  • Operate and maintain the Service

  • Improve the Service experience and functionality

  • Analyze app usage for performance improvements

  • Send essential communications (updates, support)

  • Detect, prevent, and resolve fraud and security issues

🔗 3. Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Service Providers (e.g., cloud hosting, analytics tools)

  • Legal authorities when required by law

  • Our affiliates or business partners, with your consent

🗄️ 4. Data Retention

We retain your personal data only as long as necessary to operate the Service and meet legal obligations.
You may request deletion of your data anytime by contacting us at:
📧 info@swarnapp.com

🛡️ 5. Data Security

We use industry-standard measures to protect your personal data, but cannot guarantee absolute security.
Please keep your account credentials secure.

🍪 6. Cookies & Analytics

We may use cookies and third-party services (e.g., Google Analytics) to collect usage data to improve our Service.
You can manage cookie preferences via your device settings.

👶 7. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children.
If you believe we have collected information from a child, please contact us at info@swarnapp.com.

⚖️ 8. Your Privacy Rights

You may:

  • Access your personal data

  • Correct or delete your data

  • Opt-out of non-essential communications

Contact us to exercise your rights:
📧 info@swarnapp.com

📢 9. Changes to Privacy Policy

We may update this Privacy Policy periodically.
The latest version will always be available at:
🔗 https://swarnapp.com/swarnapp-mortgage-privacy-policy

📩 10. Contact Us

If you have any questions about this Privacy Policy, contact us at:
📧 info@swarnapp.com